On this site we will collect information from you in several different ways. By collecting personal information from you we are able to provide an efficient, meaningful, and customised experience. For example, we can use your personal information to:
You have the option to complete an online registration form when using certain parts of this Site or ordering products, You will be prompted to provide to us certain personal information during registration, including but not limited to, your name, shipping and billing addresses, phone number and email address.This personal information is used for billing purposes, to fulfil your orders, to communicate with you about your order and our Site, and for internal marketing purposes. If we encounter a problem when processing your order, we will use the personal information to contact you.
Several locations of the site enable you to enter your email address for purposes including, but not limited to:
Your participation in a competition is completely voluntary, so you have a choice whether to participate and provide information to us. We use this information to notify competition winners and to award prizes. We may post on our Site the names and cities of competition winners.
You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
Most browsers allow you to turn off cookies. If you would like to turn off cookies for www.telegraphplants.co.uk look at the “help” menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.
We want to provide you with excellent service and to offer you a great selection - we primarily sell merchandise, not information. We occasionally rent personal information to carefully selected businesses. We may also distribute information in the following ways:
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. We rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.
Upon your request, we will within a reasonable timescale:
You can make these requests at the customer information section of this site http://www.telegraphplants.co.uk/myaccount or by telephoning, or emailing your request to Telegraph Plant's Customer Care department 0844 557 1850 or http://www.telegraphplants.co.uk/customerservice. Please do not email your credit-card number or other sensitive information.
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